Reference

bos01 slot Privacy Policy

bos01 slot Privacy Policy explains what we collect when you open an account, sign in from a mobile device and use wallet routes such as DANA or QRIS.

Account clarityWallet contextCookie choicesContact route
bos01 slot bos01 slot Privacy Policy
HELP WITH PRIVACY

Get Clear Answers About Your Data

Privacy questions should not interrupt your account path. We keep a direct support route for requests about the Privacy Policy, account records and wallet references, including cases where a QRIS receipt or phone-verification detail needs clarification. Send the details you want checked and tell us which account step you reached; we will use that context to locate the relevant record without asking you to share a password.

Team online

Privacy request

Use our support contact path when you want to ask what personal data is linked to your account or why a particular record appears. Include your registered contact detail and request type, but never send your password, one-time code or full wallet credentials.

Wallet record check

If a DANA, OVO, GoPay or QRIS reference looks wrong, provide the transaction reference and approximate time through support. We can explain the account record connected with that request while keeping sensitive wallet credentials out of the message.

Access assistance

When phone verification or a mobile login stalls, tell us the device path you used and the screen where it stopped. Our support route can separate an account-access issue from a Privacy Policy request before any change is made.

DATA HANDLING

What We Do With Account Details

We keep the Privacy Policy practical by linking each data use to a visible account action.

Account data

We use details such as your contact information and phone-verification status to create and protect your account. If you ask us to correct a name, number or other account field, we may request enough context to confirm that the request comes from the account owner.

Device records

A mobile browser may send device type, operating system, browser version and session time. We use these signals to spot unfamiliar sign-in behaviour and diagnose an access issue; they do not give us access to files, photos or unrelated applications on your device.

Cookie settings

Cookies can remember a session choice and help us understand whether a page loads correctly. You can clear or block them through your browser controls, although doing so may require another login or remove settings that connect your account to the lobby.

Wallet references

When you use QRIS, DANA, OVO, GoPay, bank transfer or a virtual account, we may retain a reference, amount status and time needed to reconcile the account record. We do not need your wallet password or one-time code to check that status.

Security controls

We record selected login and verification events so we can investigate an account-access concern. Keep your password and one-time codes private, and contact us if a login from an unfamiliar device appears; support can explain the next account step without requesting those secrets.

Retention requests

We keep personal data only while it supports account operation, security review or a legal requirement. You may ask about deletion, restriction or correction through support. If a record must remain for a stated obligation, we will explain that reason and limit its use.

Privacy Policy Answers Before Access

These Privacy Policy answers cover the questions we expect from Indonesian account holders before they open an account or return from a mobile device. They explain what we collect, how wallet references appear, how cookies work and which details to include when you ask us to change or remove a record. Access remains subject to local law.

The bos01 slot Privacy Policy covers account details, phone-verification records, device and browser signals, cookies, wallet references and support requests. It explains why we use each category, how long records may remain and how you can ask about access, correction or deletion.

We collect the contact and account details needed to create your profile and complete phone verification before account access. We may also record login time, device type and browser details so we can protect the session and investigate an access problem.

Yes. The Privacy Policy covers payment references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account requests. These records can show status, reference and time for account reconciliation; they do not require us to receive your wallet password or one-time code.

Contact our support route with the registered contact detail, the field you believe is wrong and the correction you want. We may ask for an account check before changing it, and you should not include a password, one-time code or full wallet credentials.

You can send a deletion request through support and tell us which account record you want removed. We will assess it under applicable requirements; some records may need to remain for security, account reconciliation or a legal obligation, with use limited to that purpose.

Cookies may keep a session choice or help us identify a page-loading issue on your phone or desktop browser. You can clear or block them in browser settings, but this may sign you out or remove preferences used during your account path.

Use our support contact path and label the request as a Privacy Policy question. Describe the account step, device path or wallet reference involved, then provide only the minimum details needed for us to locate it. Never send your password or one-time code.